NIVO Support.

At NIVO, we believe support should be simple, clear, and always within reach. Whether it is a quick question or a bigger issue, we are here to keep you connected.

Support hours: 7 days a week, 8AM to 9PM

FAQs

Explore our FAQ page for step-by-step guides, tips and answers to the most common questions.

Service Updates 


Want to report an outage or find out if there is maintenance in your area? Email us at support@nivo.ca or call us at:

Ontario: 877-878-6486
Quebec: 833-446-6486

Talk to us


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